Privacy Policy — Watermark Inn

Watermark Inn (watermark-inn.com) is a ten-suite boutique inn located in Provincetown, Massachusetts. This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or contact us about a reservation.

1. What Data We Collect

Information You Provide

When you contact us about a reservation, submit a booking enquiry, or email us directly, we collect the information you share: name, email address, travel dates, number of guests, and any special requests. This information is used solely to respond to your enquiry and confirm your stay.

Automatically Collected Data

Our hosting provider (Cloudflare) processes your IP address and request metadata to serve the site and prevent abuse. We do not use third-party analytics or advertising cookies.

2. How We Use Your Data

To respond to reservation enquiries and confirm bookings.
To coordinate arrival, check-in, and guest services.
To maintain site security and performance.
To comply with applicable law.

We do not sell, rent, or share your personal information with third parties except service providers essential to operating the site and booking process.

3. Cookies

This site uses only essential Cloudflare security cookies. We do not use advertising or analytics cookies. You can manage cookies in your browser settings without affecting your ability to browse the site.

4. California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect and how we use it, to request deletion of your personal information, and to opt out of any sale of personal information. We do not sell personal information. Contact us at info@watermark-inn.com to exercise these rights. We will respond within 45 days.

5. European Visitors (GDPR)

If you are in the European Economic Area, you have the right to access, rectify, erase, or port your personal data; to restrict or object to its processing; and to lodge a complaint with your national data protection authority. Our lawful basis for processing reservation enquiries is the performance of a contract (or pre-contractual steps at your request). Contact us to exercise your rights.

6. Children's Privacy (COPPA)

This site is not directed at children under 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently received a child's data, contact us and we will delete it promptly.

7. Data Retention

Reservation correspondence is retained for up to 2 years. We hold only what is necessary to manage your stay.

8. Changes to This Policy

We may update this policy periodically. Changes will appear on this page with a new effective date.

9. Contact

Watermark Inn
603 Commercial Street
Provincetown, MA 02657
508.487.0165
info@watermark-inn.com